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Shipping and Returns

Shipping Policy

At EPGO LTD, we offer the best prices on smartphones compared across the widest range of networks. We ensure that our products are of the highest quality and are delivered to you in a timely manner. Our shipping policy is simple and straightforward. We offer free shipping for all orders over £1500, and a flat rate of £10 for all other orders. All orders are typically shipped within 24 hours of purchase. If you have any questions or concerns about our shipping policy, please feel free to contact us.

Refund & Exchange Policy

We want you to be completely satisfied with your purchase from EPGO LTD. If for any reason you are not satisfied with your purchase, you may return it for a full refund or exchange within 30 days of purchase. All returned items must be in new, unused condition and in their original packaging. Please note that shipping charges are non-refundable, and customers are responsible for the cost of return shipping. If you have any questions or concerns about our refund & exchange policy, please feel free to contact us.

Warranty

At EPGO LTD, we stand behind the quality of our products and offer a 1-year warranty on all smartphones. If you experience any issues with your device within the first year of purchase, we will repair or replace it free of charge. Please note that our warranty does not cover damage caused by accident, abuse, misuse, or unauthorized repair. If you have any questions or concerns about our warranty, please feel free to contact us.

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